United Airlines

  • Travel In-Cabin With Your Emotional Support Animal on United Airlines
Check Updated Rules
United Airlines ESA Policy

United Airlines ESA Policy

Emotional support animals are great companions when traveling, especially if you have a mental condition. They will provide you the support you need during the journey. But according to the new rules, standard pet-related regulations and restrictions will be applied. But as you are carrying an animal into the flight, there are some rules and regulations placed to safeguard the comfort of other passengers. You must understand the United Airlines ESA policy before you book a flight. One thing is for sure, having your Emotional Support Animal with you on the flight will help you manage your condition effectively.

Traveling With An Emotional Support Animal On United Airlines

There are no separate provisions in place for people traveling with an ESA. But depending on which animal you are traveling with, you can travel in-cabin with your pet. You will have to pay a fee and any other additional charges that are generally associated with traveling with a pet.

Some things that you should remember when it comes to traveling with your pet are:

  1. Puppies and kittens must be at least four months (16 weeks) old to be able to travel in-cabin
  2. Pets can’t travel with unaccompanied minors on the flight.
  3. If you want to travel with an additional pet, you’ll need to buy an extra ticket for that pet. This means paying an additional $125 each way. You must also ensure that your pet always remains in the floor space under the seat.
  4. If your pet can’t fit in a kennel that fits under the seat, then they'll need to travel in the cargo hold.
  5. Pets must travel on the same flights as the traveler responsible for them.
  6. If there’s an emergency, oxygen service won’t be available for pets.

United Airlines Emotional Support Animal Rules

There are various individual state and country entry rules for animals. These are something that travelers need to check by themselves and only then book a ticket for their pet.

If you’re traveling within the continental U.S., there are certain documents that you need to carry. This includes a health certificate (obtained from a veterinarian) and another we require you to bring a health certificate (talk to your veterinarian) and proof of your pet’s latest rabies vaccine. You cannot travel within 30 days of your pet’s rabies vaccination.

The certificate needs to contain the following information :

  • The name, phone number, and address of the owner
  • Information about the pet, which includes the breed, sex, color, markings, and age
  • Name of the vaccine and the date of vaccination
  • The date on which the vaccination expires. In the absence of the vaccination data, you need to prove that the vaccine has been completed within the 12 months before arriving in the united states.

There are certain other aspects that you need to take care of as well:

  • You can book your pet for in-cabin travel only if there is space available.
  • If you’re traveling with an in-cabin pet, you cannot be seated in the bulkhead or an emergency exit row.
  • If you’re traveling with an in-cabin pet, you cannot be seated in a United Premium Plus seat because the footrest limits the storage space under the seats.
  • Two pets per flight are allowed on premium cabins on select aircrafts This is because of limited storage space under the seat.
  • Four pets per flight are allowed in United Economy® on all United flights.
  • A customer traveling with an in-cabin pet will be seated on a window seat because of limited storage space under aisle and middle seats.
  • The number of in-cabin pets allowed varies by United Express partner airline.
  • Pets are not allowed to travel in-cabin on flights traveling to Hawaii and certain international destinations.

Rules for service animals are different. Emotional Support animals are no longer considered to be service animals and thus the rules they are selected to are the same as pets.



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