2001 East 1st St Ste 102 Santa Ana, CA 92705

  1-877-216-3688

Our doctors are standing by 7 days/week 8:00 AM to 10:00 PM PST

How it Works

Our process to obtain an ESA Letter

No appointments, no hassle!

How It Works

01 Start with filling out a simple form

You don’t need to schedule an appointment. Begin the process by registering a free account and filling out a simple form with your medical details. The process takes not more than a minute.

02 See a doctor online

Schedule a call with our licensed therapist and get evaluated for ESA letter via a video call. Our doctor will then assess if your medical condition qualifies for an ESA letter.

03 Get Your ESA Letter

Once approved, you receive your emotional support animal letter via email within 10 minutes. You will also receive the hard copy within 1-2 business days via regular mail.

A complete guide to flying with your pet

You are allowed to fly with your ESA if you have an ESA letter. However, every airline has different requirements that you have to comply with.

Southwest airlines

Southwest Airlines accepts both emotional support animals as well as service animals at no extra cost. However, the airlines only allows dogs and cats as an ESA. Other animals are not allowed to board the plane as an ESA under any circumstances.

To board the plane with your emotional support animal, you are required to

  • carry a legitimate and authentic ESA letter signed by a qualified therapist.
  • Inform the airline in advance that you will be traveling with your ESA

Delta Airlines

Delta Airlines also allows emotional support animals to board the plane with their the pet owners provided they are not larger than the footprint of a passenger’s seat.

Other Delta Airlines requirements include:

  • A legitimate and authentic ESA letter signed by a qualified therapist.
  • Informing the airline at least 48 hours prior to the scheduled flight that you will be traveling with your ESA
  • Your ESA should not be under the age of 10 months

American Airlines

According to American Airlines ESA Policy, ESAs are allowed to fly with their owners. However, the airlines should be informed at least 48 hours prior to the scheduled flight.

American Airlines requirements include:

  • Your ESA must be at least 8 weeks of age
  • Your must carry a legitimate ESA letter and animal sanitation form (typically for more than 8 hours of flight)
  • You are also required to carry their behavior guidelines copy and their health records

United Airlines

United Airlines allows emotional support animals only on flights with 8 hours or less in duration. All the required documentation should be submitted to the United Airlines accessibility desk at least 48 hours prior to the scheduled flight via email.

United Airlines requirements include:

  • Your ESA must be at least 4 months old
  • Your must carry a legitimate ESA letter, a passenger confirmation of liability and emotional support
  • You are also required to carry their behavior guidelines copy and their health records signed by a licensed vet.

Alaska Airlines

According to Alaska Airlines ESA policy, you can fly with your ESA at no extra cost as long as you inform the airlines at 48 hours prior to the scheduled flight.

Alaska Airlines requirements include:

  • Your must carry a legitimate ESA letter, an animal health advisory form, animal behavior form and animal health form
  • An ESA must travel in an airline compliant pet carrier or must be leashed all the time
  • One ESA is allowed per passenger

How to use ESA Letter to get accommodation?

Under the Fair Housing Act, property owners and landlords are not allowed to discriminate against any disability.

Here’s how to approach a landlord if you want to live with your ESA

  • Talk to your landlord about your medical condition before signing an agreement
  • Show your emotional support animal letter signed by a licensed therapist to your landlord
  • Get reasonable accommodation within minutes