The plight of passengers and flight attendants bitten by different assistance animals forced the airline authorities to work on their airline policies. For a simple reason — enhancing the safety and security of the people traveling with emotional support and service animals. Following the footsteps of other airlines, JetBlue airlines also introduced JetBlue ESA Policy came into effect after July 2018.
However, everything took a steep turn when the U.S. Department of Transportation directed the airline authorities not to ban any certain breeds of emotional support dogs as per their assumptions of such dogs being aggressive or dangerous. But, the guidelines of the department do not end here. They gave some rights to the airline carrier services, as well.
According to that, passengers who are willing to travel with their emotional support animal will have to produce certain documents, as mentioned by the airline authorities. Furthermore, the airlines’ ban on certain exotic animals will remain as such. Are you also thinking of taking a trip with your furball? JetBlue airlines can be your savior. However, you must get acquainted with the JetBlue emotional support animal policy to avoid any last-minute ticket cancellations.
What Are The Required JetBlue Emotional Support Animal Forms?
If you wish to travel with JetBlue Airlines, share your details as per the following JetBlue pet policy for emotional support animals. First things first, airlines will allow each of their customers to have a single ESA. (Although this might change after the recent changes in the airline policies as directed by the government agencies.) Other than that, whosoever is traveling with the airline must download and share the below-mentioned documents at least 48 hours in advance of their scheduled date of the flight.
Emotional Support Animal Letter
This document must be completed by the passenger’s mental health specialist or therapist who is currently taking care of the passenger’s mental health needs. And that he/she has recommended emotional support animals for that passenger’s mental well being.
Veterinary Health Form
Your ESA’s veterinary doctor needs to fill this form while emphasizing on your animal’s vaccination records. And that if your ESA is fit to fly.
Animal Behavior Form
This document will focus on your animal’s behavior in or around social surroundings. This is very important as the same document will improve or diminish your chances of acceptance as a passenger to travel via JetBlue airlines.
You can find all these forms at https://www.jetblue.com/p/FINAL_ESAN_REV_LINKED_JUNE42018.pdf
The airline carrier will analyze all of these documents. And if your ESA seems safe for other flight passengers and attendants, your tickets will be confirmed consequently.
What is The In-cabin JetBlue ESA Policy?
Once you understand the pre-requirements for flying with your companion animal, you must adhere to these guidelines when flying with your ESA inside the flight cabin. Firstly, your ESA must always be in full control. Your animal must never block any seat, emergency exit, or pathways that are meant for passengers’ free movement. Other than that, if you have seated your emotional support animal on your lap, then make sure the size is right.
What Are The Accepted Emotional Support Animals in Jet Blue Airlines?
JetBlue Airlines accepts only dogs, cats, and miniature horses as assistance animals for mental health. The carrier will not accept any of the following animals for flying with them as your emotional support animal.
- Animals that are improperly cleaned or have a foul odor
- Animals with tusks
- Sugar gliders
- Non-household birds (farm poultry, waterfowl, game bird, & birds of prey)
If you own any exotic ESA animal, your dreams of flying or traveling with JetBlue airlines can never be accomplished.
Are There Any Other Special Requests?
As per the JetBlue ESA Policy, if you wish to travel with them and experience exceptional service, the team recommends booking your travel as soon as possible while adding a Special Service Request (SSR). By doing that, you can choose your preferred seat (only available when booked online at jetblue.com or their app).
Find it confusing; make sure to call at 1-800-JETBLUE (538-2583) (voice) or 711 (TTY).
What is The Federal Law Guarding Your Travel With ESAs?
One of the two federal laws that guard patients with emotional support animals while traveling is — Air Carrier Access Act (ACAA). As per this law, airlines are prohibited from discriminating among passengers in the following situations. Firstly, they cannot refuse flying with their airlines based on any disability.
Secondly, they cannot ask for the disability of the passenger before a stipulated time. Only passengers need to inform them within 48 hours before their flights so that they can include necessary items that you might require via traveling. Thirdly, airlines can never limit the number of patients with disabilities in a single flight. Lastly, any airline service providers can not restrict any patient to sit on a particular seat based on their disabilities. Only the evacuation or exit areas need to be left out in such situations. JetBlue ESA policy works on the similar guidelines as stated in this law.
JetBlue ESA Policy- The Complete Summary
As per the guidelines issued by the JetBlue Airline Carriers, here is the summary of the entire rules and regulations followed by these airlines.
- All animals must be trained and well-behaved when subjected to social situations.
- You must add your emotional support animal while reserving your booking online or notify at 1-800-JETBLUE (538-2583) of the animal’s travel.
- You must notify the JetBlue staff about your ESA and the required documents 48 hours before the date of departure.
- One passenger can take only one ESA along with them during their travel with JetBlue.
- The airline providers only accept dogs, cats, and miniature horses as emotional support animals.
- While traveling in-cabin with your ESA, make sure the animal remains on the floor or place them on your lap (only if the size is small).
Before the final date of departure, first, make sure that you abide by JetBlue ESA Policy. Then, start practicing your ESA on a train or a bus to get accustomed to traveling in public transport.
Make sure to potty train them before your date of travel. A lot of airlines have a pet relief area within the airport. Play it safe and learn the area where you can find pet relief points and make your vacation with your emotional support animal an incredible memory for the times to come.
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